Your appointment is very important to the stylists at renú: a hair salon. That time is reserved especially for you.
We recognize that sometimes schedule adjustments are necessary and therefore, we respectfully request at least 24 hours notice for cancellations at renú.
Please understand that when you cancel your appointment without giving enough notice, or when you forget to come to your appointment, we miss the opportunity to ﬁll that appointment time and clients on our waiting lists miss the opportunity to receive services.
Since the services are reserved for you personally, a Cancellation Fee will apply.
- Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount.
- “NO SHOWS” will be charged 100% of the reserved service amount.
It is your responsibility to remember your appointment dates and times in order to avoid late arrivals, missed appointments and cancellation fees. This cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our stylists schedules ﬁlled, thus better serving everyone. renú: a hair salon policies are presented and provided to best serve our established and future clientele.
Thank you for viewing and supporting our policies.